Legal Requirements

Please read the following points carefully as use of our website and purchase of products by you mean that you agree to them.

Hiring with us

If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. We reserve the right to cancel any order at any time and return any money paid to us in full.


The prices displayed on our web site are in British pounds (£).
We try to make sure that the prices on our website are accurate but we will need to validate the price before we process your order.


You can pay for your goods by Cash, Master Card, Visa, Solo, Switch, Visa Electron or Bank Transfer.
If we do not receive payment, we are unable to attend your event.

We operate a Pre Authorisation system for all card payments. We normally take payment of a security deposit on the day of the event though depending on your order we may need to take the full payment before we have the goods ready for the event. If this is the case you will be notified before we processed.


We will deliver all equipment on the day of your event.

Our Responsibility.

We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.
We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.


All our products are guaranteed against defects.

Information Handling.

We will not pass any of your details to any other organisation.
We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.
All errors and omissions are accepted.
Some goods may differ from those which are shown.


By entering our web site, you:
(1) verify that you are an adult (18 years or older);
(2) verify tobacco products, water pipes, smoking devices, and smoking accessories are hired in your Country or State;
(3) dismiss all liability resulting from the miss use of the products;
(4) agree to use any hired products legally and for its intended use only;
(5) and agree to our User Agreement.

Do not hire our services if you do not agree to the statements mentioned above or are under the age of eighteen (18) years old.

User Agreement.

You must be eighteen (18) years of age to hire our services. We will not serve tobacco to minors. We reserves the right to cancel any sales transaction based on its sole discretion where it reasonably believes the purchaser is purchasing products on behalf of a minor.

Under 18?s – You must be aged 18 or over to hire and smoke our Shisha pipes. The hirer may have to provide ID to prove their age. Our assistants will ask for ID from people who may not look old enough to use the pipes, so make sure that your party guests have ID with them if they wish to smoke the Shisha.

Health and Safety

Due to recent changes in the UK Law, we do not hold public liability insurance, as there are no companies that currently offer this for Shisha Hire.

Smoking Ban

Due to the recent smoking ban we are unable to hire to venues that are deemed to be ‘public places’ unless they have a covered outside area that complies with the current smoking law. Private homes are exempt from the law so there is no problem with these types of hire.

If you have any questions on the above, please do not hesitate to Contact Us!